Case studies

Do you wonder why our customers have chosen us and what is the result of our collaboration?

Discover for yourself their testimonials and how Nixxis solutions have boosted their business!

All
Call center
Health / Medical
Telecom Operator
Insurance
Recovery
Computing
Energy
Logistics

Axa Assistance

How Axa Assistance boosted its rate of cases handled by 20% in one year!

B-Connected

Thanks to Nixxis, agent performance has increased by 20%!

Cap-Tel

With Nixxis Contact Suite, Captel has increased the productivity of its agents by 20%.

Ceciphone

Thanks to Nixxis, Ceciphone has found accessible software for its agents.

Comearth

With Nixxis, Comearth found the software it needed: robust and reliable.

Europ Assistance

Do like Europ Assistance, choose Nixxis to boost your satisfaction rate by 25%.

Giphar

By choosing Nixxis, Giphar has boosted its customer satisfaction rate by 30% in 2 years.

Help on Call

How Help On Call increased the number of calls made per day per person by 30%.

Intrum

How Intrum got 25% higher response rate.

Iris Sud Hospital

Do like the Iris Sud Hospitals, choose Nixxis to reduce your dropout rate by 42% in just one year!

Mega

How Mega increased the occupancy rate of its agents to 96%.

Monaco Telecom

How Monaco Telecom increased its growth rate by 25% in 2 years.

Parking Brussels

By calling on our expertise at Nixxis, Parking Brussels has opened 5 new entities in 1 year!

Salt

How Salt became the best hotline in Switzerland in 2021.

Shurgard

How Shurgard increased voice quality improvement by 18%.

Talkfundraising

By using Nixxis Contact Suite, Talkfundraising agents captured 25% more donations.

Vipp Interstis

Productivity increased by 20%!

Webhelp

Productivity increased by 25%!

Worldline

60% increase in satisfaction and quality score

Case studies

Case studies

Axa Assistance

B-Connected

Cap-Tel

Ceciphone

Comearth

Europ Assistance

Giphar

Help on Call

Intrum

Iris Sud Hospital

Mega

Monaco Telecom

Parking Brussels

Salt

Shurgard

Talkfundraising

Vipp Interstis

Webhelp

Worldline

Your needs

Our solutions

Resources

Company

Follow us on social networks

Sign up! 🗒️