{"id":32630,"date":"2023-12-12T16:55:19","date_gmt":"2023-12-12T15:55:19","guid":{"rendered":"https:\/\/www.nixxis.com\/the-4-reasons-to-outsource-your-business-processes\/"},"modified":"2024-01-23T16:58:20","modified_gmt":"2024-01-23T15:58:20","slug":"the-4-reasons-to-outsource-your-business-processes","status":"publish","type":"post","link":"https:\/\/nixxis.bigin.top\/en\/the-4-reasons-to-outsource-your-business-processes\/","title":{"rendered":"The 4 reasons to outsource your business processes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"32630\" class=\"elementor elementor-32630 elementor-32410\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f02f52 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"9f02f52\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e344ab9\" data-id=\"e344ab9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69b2562 elementor-widget elementor-widget-text-editor\" data-id=\"69b2562\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/nixxis.bigin.top\/news\/\">&lt; Return to blog<\/a><\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a2c9e65\" data-id=\"a2c9e65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80d03a9 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-post-info\" data-id=\"80d03a9\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/elementor\/css\/custom-widget-icon-list.min.css?ver=1713340779\"><link rel=\"stylesheet\" href=\"https:\/\/nixxis.bigin.top\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\">\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t12\/12\/2023\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-344e463 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"344e463\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1eda764\" data-id=\"1eda764\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa7131a elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fa7131a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/nixxis.bigin.top\/news\/\">&lt; Return to blog<\/a><\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69788c1 elementor-align-right elementor-mobile-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-post-info\" data-id=\"69788c1\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t12\/12\/2023\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3267010\" data-id=\"3267010\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ce8a51 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"9ce8a51\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-242f8ce\" data-id=\"242f8ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7902864 elementor-widget elementor-widget-spacer\" data-id=\"7902864\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c10de13 elementor-widget elementor-widget-text-editor\" data-id=\"c10de13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie1\">Operational cost reductions<\/a><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie2\">Access to world-class expertise<\/a><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie3\">Improved productivity and Quality of Service (QS)<\/a><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie4\">Unmatched flexibility to adapt to the market<\/a><\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cabd12e elementor-widget elementor-widget-spacer\" data-id=\"cabd12e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-702f626e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"702f626e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2041bd5e\" data-id=\"2041bd5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41dad053 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"41dad053\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Business Process Outsourcing (BPO) has transformed the way companies manage their operations, particularly in crucial areas such as customer service and contact centers. This revolutionary approach of outsourcing specific processes to specialist providers is not just an option, but an essential strategy in a dynamic and competitive business landscape.<\/p>\n<p>Using BPO offers much more than cost savings or simple outsourcing of tasks. It represents an innovation in the way businesses optimize their operations. Delegating key tasks to external experts opens up a range of strategic benefits, from streamlining costs to improving the quality of services offered. By exploring the four main advantages of BPO, you will better understand how this approach is becoming a major asset for companies operating in today&#8217;s market, allowing them to focus on their core business while optimizing their operational performance.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-329bf70 elementor-widget elementor-widget-heading\" data-id=\"329bf70\" data-element_type=\"widget\" id=\"Partie1\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">1. Reduction of operational costs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e70ba3 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5e70ba3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>BPO generates a <strong>significant reduction in operational costs<\/strong> by rethinking the allocation of resources. By delegating functions such as customer service or contact center management to specialized external service providers, companies optimize their budget. This optimization results in significant savings, thanks to the <strong>pooling of resources and a reduction in infrastructure investments<\/strong>. The flexibility offered also allows operations to be quickly adjusted according to demands, thus avoiding excessive spending. These savings free up valuable funds to strengthen the company&#8217;s core activities, ensuring financial stability and supporting growth. The ability to adapt to market developments without compromising profitability ensures sustainable long-term competitiveness.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f0b97 elementor-widget elementor-widget-heading\" data-id=\"63f0b97\" data-element_type=\"widget\" id=\"Partie2\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #19cdff;\"><font size=\"5\">2. Access to world-class expertise<\/span><\/font><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f18a8 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c9f18a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>BPO opens doors to a range of international talents and skills. By leveraging the services of specialist providers, businesses benefit from privileged access to seasoned experts with complementary skills. These professionals bring in-depth expertise and <strong>thus strengthen the relationship and customer experience<\/strong> within contact center operations or directly through customer service. The cultural and linguistic diversity within BPO teams offers a tailored and holistic approach to effectively <strong>reach international markets<\/strong> and meet broader demand. This synergy of skills strengthens the presence of companies internationally by broadening their scope of action.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41c4b48 elementor-widget elementor-widget-heading\" data-id=\"41c4b48\" data-element_type=\"widget\" id=\"Partie3\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #19cdff;\"><font size=\"5\">3. Improved productivity and Quality of Service (QS)<\/span><\/font><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fc74e elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"82fc74e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The integration of BPO results in an increase in productivity and quality of service. Thanks to the expertise of external providers, companies benefit from <strong>better process management, workflow optimization and increased compliance with quality standards<\/strong>. This overall improvement has a positive impact on the customer experience, thus strengthening the company&#8217;s reputation. Collaboration with specialized BPO providers allows internal resources to be freed from time-consuming tasks to focus solely on <strong>actions with higher added value<\/strong>, such as service innovation or the development of new products.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-af2e5b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"af2e5b3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ae7c56b\" data-id=\"ae7c56b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3c049d elementor-widget elementor-widget-heading\" data-id=\"c3c049d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Have you already consulted our white paper to maximize the revenue generated by your customer service?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d6a34 elementor-widget elementor-widget-image\" data-id=\"c8d6a34\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" width=\"1825\" height=\"2560\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-scaled.jpg\" class=\"attachment-full size-full wp-image-29239\" alt=\"&quot;&quot;\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-scaled.jpg 1825w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-214x300.jpg 214w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-730x1024.jpg 730w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-768x1077.jpg 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-1095x1536.jpg 1095w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2023\/10\/LB-Comment-maximiser-les-revenus-generes-par-votre-service-client-1460x2048.jpg 1460w\" sizes=\"(max-width: 1825px) 100vw, 1825px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7a65b7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b7a65b7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nixxis.bigin.top\/white-paper-e-article-downloads-contact-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">No ? Get it here!<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1875f2 elementor-widget elementor-widget-heading\" data-id=\"d1875f2\" data-element_type=\"widget\" id=\"Partie4\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #19cdff;\"><font size=\"5\">4. Unmatched flexibility to adapt to the market<\/span> <\/font><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69cfcad elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"69cfcad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>One of the major advantages of BPO lies in its ability to offer operational flexibility. Businesses can quickly <strong>adjust their resources and capabilities based on market fluctuations<\/strong>. This agility helps respond to changing needs and allows agents to adapt to variations in demand and explore new business opportunities without compromising the quality of service and the image of the company.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a297453 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a297453\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In summary, BPO goes well beyond simple outsourcing of tasks. It presents itself as a strategic tool, more than a simple customer service alternative and makes it possible to offer concrete advantages, from financial optimization to improving the quality of service. These benefits give companies the ability to differentiate themselves in a dynamic and ever-changing business landscape.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff958e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"ff958e7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8fcbb7c\" data-id=\"8fcbb7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b1e45f elementor-widget elementor-widget-heading\" data-id=\"8b1e45f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Also discover <em>the 5 key best practices<\/em> to improve your customer service <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b59f0d6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b59f0d6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nixxis.bigin.top\/customer-service-best-practices-2021\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">It's this way !<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-affca02 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"affca02\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ee6bf5\" data-id=\"2ee6bf5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f84db8f elementor-widget elementor-widget-heading\" data-id=\"f84db8f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Share this content on your favorite networks!<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b87cfd elementor-share-buttons--shape-rounded elementor-share-buttons--align-center elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"0b87cfd\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/nixxis.bigin.top\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-share-buttons.min.css\">\t\t<div class=\"elementor-grid\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_facebook\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on facebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_email\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on email\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_linkedin\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on linkedin\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb90703 elementor-widget elementor-widget-heading\" data-id=\"eb90703\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Interested in our solutions?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f2e3bd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0f2e3bd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nixxis.bigin.top\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us for more information!<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14cbd1e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"14cbd1e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 28-02-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon 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var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3d1b3f uppercase elementor-widget elementor-widget-heading\" data-id=\"e3d1b3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recent articles<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82003ae elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"82003ae\" data-element_type=\"widget\" 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href=\"https:\/\/nixxis.bigin.top\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-posts.min.css\">\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34967 post type-post status-publish format-standard has-post-thumbnail hentry category-ai category-artificial-intelligence category-call-contact-center-news-3 category-cx-news-3 tag-ai tag-artificial-intelligence tag-chatbot-2 tag-contact-center-2 tag-customer-relationship tag-customer-service\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/using-a-chatbot-in-customer-service-for-or-against\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img width=\"768\" height=\"512\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-34926\" alt=\"&quot;&quot;\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-768x512.webp 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-300x200.webp 300w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-1024x683.webp 1024w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-1536x1024.webp 1536w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Utiliser-un-chatbot-dans-un-service-client-Pour-ou-contre-2048x1365.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/using-a-chatbot-in-customer-service-for-or-against\/\" >\n\t\t\t\tUsing a chatbot in customer service: for or against?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/using-a-chatbot-in-customer-service-for-or-against\/\" aria-label=\"Read more about Using a chatbot in customer service: for or against?\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t22 February 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34963 post type-post status-publish format-standard has-post-thumbnail hentry category-ai category-artificial-intelligence category-call-contact-center-news-3 category-cx-news-3 tag-ai tag-artificial-intelligence tag-chatbot-2 tag-contact-center-2 tag-customer-relationship tag-customer-service\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/everything-you-need-to-know-about-chatbots\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img width=\"768\" height=\"432\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1-768x432.png\" class=\"attachment-medium_large size-medium_large wp-image-34991 has-transparency\" alt=\"&quot;&quot;\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1-768x432.png 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1-300x169.png 300w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1-1024x576.png 1024w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1-1536x864.png 1536w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Chatbot-Everything-you-need-to-know-1.png 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"true\" data-dominant-color=\"3e91cf\" style=\"--dominant-color: #3e91cf;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/everything-you-need-to-know-about-chatbots\/\" >\n\t\t\t\tEverything you need to know about chatbots!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/everything-you-need-to-know-about-chatbots\/\" aria-label=\"Read more about Everything you need to know about chatbots!\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t22 February 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34815 post type-post status-publish format-standard has-post-thumbnail hentry category-intelligence-artificielle tag-ai tag-artificial-intelligence tag-contact-center-2 tag-customer-relationship tag-customer-service\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/steps-to-integrate-ai-into-your-contact-center\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" 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class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/steps-to-integrate-ai-into-your-contact-center\/\" >\n\t\t\t\t5 steps to integrate AI into your contact center\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/steps-to-integrate-ai-into-your-contact-center\/\" aria-label=\"Read more about 5 steps to integrate AI into your contact center\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t21 February 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34752 post type-post status-publish format-standard has-post-thumbnail hentry category-event category-event-2 tag-all4customer-2 tag-contact-center-2 tag-customer-relationship tag-customer-service\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-will-be-at-all4customer\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" width=\"768\" height=\"288\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel-768x288.png\" class=\"attachment-medium_large size-medium_large wp-image-34744\" alt=\"&quot;&quot;\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel-768x288.png 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel-300x113.png 300w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel-1024x384.png 1024w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel-1536x577.png 1536w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/All4Customers-visuel.png 1577w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-will-be-at-all4customer\/\" >\n\t\t\t\tNixxis will be at All4Customer!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-will-be-at-all4customer\/\" aria-label=\"Read more about Nixxis will be at All4Customer!\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t21 February 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-34732 post type-post status-publish format-standard has-post-thumbnail hentry category-event tag-centre-de-contact tag-salon-de-la-relation-client-de-louest tag-srco2024\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-was-at-the-western-customer-relations-show\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" width=\"768\" height=\"417\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Logo-SRCO-2024-768x417.png\" class=\"attachment-medium_large size-medium_large wp-image-34724\" alt=\"SRCO 2024\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Logo-SRCO-2024-768x417.png 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Logo-SRCO-2024-300x163.png 300w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/02\/Logo-SRCO-2024.png 810w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-was-at-the-western-customer-relations-show\/\" >\n\t\t\t\tNixxis was at the Western Customer Relations Show!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/nixxis-was-at-the-western-customer-relations-show\/\" aria-label=\"Read more about Nixxis was at the Western Customer Relations Show!\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t20 February 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33376 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news category-master-the-basics tag-contact-center-2 tag-telephone-canvassing tag-telephone-prospecting\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/nixxis.bigin.top\/en\/the-keys-to-effective-telephone-canvassing\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" width=\"768\" height=\"512\" src=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/01\/Les-cles-dun-demarchage-telephonique-efficace-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-33358\" alt=\"&quot;&quot;\" srcset=\"https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/01\/Les-cles-dun-demarchage-telephonique-efficace-768x512.webp 768w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/01\/Les-cles-dun-demarchage-telephonique-efficace-300x200.webp 300w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/01\/Les-cles-dun-demarchage-telephonique-efficace-1024x682.webp 1024w, https:\/\/nixxis.bigin.top\/wp-content\/uploads\/2024\/01\/Les-cles-dun-demarchage-telephonique-efficace-1536x1024.webp 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/nixxis.bigin.top\/en\/the-keys-to-effective-telephone-canvassing\/\" >\n\t\t\t\tThe keys to effective telephone canvassing\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/nixxis.bigin.top\/en\/the-keys-to-effective-telephone-canvassing\/\" aria-label=\"Read more about The keys to effective telephone canvassing\" tabindex=\"-1\" >\n\t\t\tRead the article\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t17 January 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&lt; Return to blog &lt; Return to blog Operational cost reductions Access to world-class expertise Improved productivity and Quality of Service (QS) Unmatched flexibility to<\/p>\n","protected":false},"author":1,"featured_media":32413,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[126],"tags":[127,110],"_links":{"self":[{"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/posts\/32630"}],"collection":[{"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/comments?post=32630"}],"version-history":[{"count":5,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/posts\/32630\/revisions"}],"predecessor-version":[{"id":33647,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/posts\/32630\/revisions\/33647"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/media\/32413"}],"wp:attachment":[{"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/media?parent=32630"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/categories?post=32630"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nixxis.bigin.top\/en\/wp-json\/wp\/v2\/tags?post=32630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}